MAZDACARE® WARRANTY PRODUCTS
Mazda offers a range of Warranty products, making sure you are covered when buying a New Mazda or a pre-owned Mazda. These are designed to ensure you’re protected from unforeseen repairs no matter the distance you drive.
- PLEASE SELECT YOUR WARRANTY -
NEW VEHICLE WARRANTY
THE MAZDACARE® OEM 5-YEAR WARRANTY
The MazdaCare® OEM 5-year Warranty comes standard on all new Mazda Vehicles. This is the Original Equipment Manufacturer (OEM) Warranty, which offers 5-years of unlimited kilometre coverage, ensuring you’re protected from unforeseen repairs no matter the distance you drive. Whether it’s a mechanical, perforation or electronic issue, our warranty covers the repair or replacement costs, so you can drive with complete peace of mind.
5-YEAR UNLIMITED KM’S
Standard across all
Mazda models
5-YEAR ANTI-PERFORATION WARRANTY
Protection against manufacturing
defects or premature failures
GENUINE MAZDA PARTS
Replacement of parts will be
Genuine Mazda Parts
COUNTRY-WIDE NETWORK
Honoured at any franchised
Mazda Dealership
PROTECTION, INSIDE & OUT
5-YEAR ANTI-PERFORATION WARRANTY
Your OEM 5-year warranty INCLUDES a 5-YEAR ANTI-PERFORATION WARRANTY.
The Anti-Perforation Warranty covers your Mazda in the event of a vehicle body perforation (hole through the body panel) due to corrosion of the body sheet metal panels.
Your authorised Mazda Dealer will without charge for parts or labour, either repair or replace the affected part(s) using new parts.
Frequently Asked Questions
The MazdaCare® OEM 5-YEAR Warranty covers the repair and/or replacement of components due to mechanical or electrical failure limited to the Terms and Conditions as described in the Vehicle Warranty Booklet. This includes labour and any associated outwork required.
Missing a scheduled service or not maintaining your vehicle according to the Manufacturer’s specifications may lead to a rejected warranty claim. It is essential to keep up with the service schedule and retain proof of service.
Yes, certain items viewed as wear and tear, repairs without prior authorization, damage caused by theft, accidents, misuse, or neglect, and repairs resulting from modifications not approved by the Manufacturer. A full list of exclusions is detailed in the policy terms.
This 60 months (unlimited kilometres) perforation warranty is applicable only to Mazda Vehicles originally distributed by Mazda Authorized Dealers and registered and normally operated in Southern Africa.
What Is Not Covered?
- Any perforation due to corrosion of the Mazda Vehicle which is caused by industrial fallout, accident, damage, abuse, vehicle modifications or cargo that is damaging or corrosive to the Mazda vehicle.
- Any surface corrosion of the Mazda Vehicle which does not result in perforation, such as that typically caused by sand, salt, saltpeter/nitre, hail or stones.
- Any perforation due to corrosion of the Mazda Vehicle which results, not from a defect in material or workmanship, but from failure to maintain the Mazda Vehicle in accordance with the procedures specified in “Your Responsibilities” as stated in the Owner’s Manual provided with your Mazda Vehicle.
- Any perforation due to corrosion of a part of the Mazda Vehicle which is not a body sheet metal panel. As used herein, “body sheet metal panel” specifically excludes all parts which are components of the exhaust system of the Mazda Vehicle.
- Any perforation to panels previously repaired to correct collision damage, fire, theft, natural disaster, etc.
- Registration of the vehicle outside the borders of South Africa
- If the vehicle has been classified a total loss and/or sold for salvage purposes or branded for any other reasons.
Your Responsibilities
You should maintain your Mazda Vehicle in accordance with your Owner’s Manual, and as specified under your MazdaCare Warranty and Service Plan.
- You shall retain the evidence that proper maintenance has been performed on your Mazda Vehicle by an Authorized Mazda Dealer.
- You must repair, without delay and at your expense, any body corrosion or damage due to customer neglect, lack of maintenance or external causes.
- You should inform an Authorized Mazda Dealer at the earliest possible date, when you find paint damage, surface corrosion or perforation to a body sheet metal panel of your Mazda Vehicle.
Inspect the body sheet metal panels of your Mazda Vehicle frequently and if you detect any stone chips or scratches in the paint or protective coating, touch them up immediately.
In addition, special care should be taken to protect your Mazda Vehicle from corrosion.
- If you drive on salted roads, or if you drive near the ocean, flush the underbody at least once a month with clean water.
- It is important to keep the drain holes in the lower edges of the body clear.
- If your Mazda Vehicle is damaged due to an accident or any event which may cause damage to the paint, have your Mazda Vehicle repaired as soon as possible.
- If you carry special cargo, such as chemicals, fertilizers, de-icing salt, or other corrosive substances, be sure that such materials are well packaged and sealed.
- If you drive frequently on gravel roads, we recommend that you install stone guards behind each wheel.
![]()
DOWNLOAD THE MAZDACARE® OEM 5-YEAR WARRANTY SUMMARY
The MazdaCare® OEM 5-year Warranty covers mechanical and electrical failures, offering peace of mind and avoiding unexpected costs. Be sure to read the fine print to understand full coverage and exclusions
EXTEND YOUR WARRANTY
THE MAZDACARE® EXTENDED WARRANTY
The MazdaCare® Extension Warranty is an optional plan that extends the coverage of a vehicle's MazdaCare® OEM 5-year warranty beyond its standard term with an additional 2 years unlimited kilometer. It provides additional protection against repair costs for mechanical or electrical failures after the factory warranty expires.
MAZDACARE® EXTENDED WARRANTY
![]()
Mechanical & electrical components on your Mazda are guaranteed with the MazdaCare® Extended Unlimited KM Warranty. If your warranty period is coming to an end, extend it here today for worry-free cover.
ENQUIRE TO EXTEND YOUR
WARRANTY
MAZDACARE® EXTENDED WARRANTY
Extending your vehicle's MazdaCare® OEM 5-Year Warranty with an additional 2 years safeguards you during your current ownership, and doing so also increases resale value considerably when you upgrade your car.
Frequently Asked Questions
The MazdaCare® Extended Warranty covers the repair and/or replacement of components due to mechanical or electrical failure that were originally covered under the initial MazdaCare® OEM 5-Year Warranty. This includes labour and any associated outwork required.
Missing a scheduled service or not maintaining your vehicle according to the Manufacturer’s specifications may lead to a rejected warranty claim. It is essential to keep up with the service schedule and retain proof of service.
Yes, exclusions include items not covered under the MazdaCare® OEM 5-Year Warrany repairs without prior authorisation, damage caused by theft, accidents, misuse, or neglect, and repairs resulting from modifications not approved by the Manufacturer. A full list of exclusions is detailed in the policy terms.
To make a claim, you must have the repair work authorised in advance and performed by an Authorised Mazda Dealer. Ensure you have all necessary documentation, including a valid VAT invoice, and follow the claims procedure outlined in your policy.
Typically, extended warranties can be transferred to a new owner, but this depends on the specific terms and conditions of your policy. Check with your Authorised Mazda Dealer for details on the transfer process.
The Pre-Delivery Inspection (PDI) is a check carried out by the Authorised Mazda Dealer when you purchase the MazdaCare® Extended Warranty. It ensures that there are no known problems with your vehicle at the start of the warranty period.
![]()
DOWNLOAD THE MAZDACARE® EXTENDED WARRANTY SUMMARY
The MazdaCare® Extended Warranty covers mechanical and electrical failures, offering peace of mind and avoiding unexpected costs. Be sure to read the fine print to understand full coverage and exclusions
WARRANTY FOR OLDER VEHICLES
THE MAZDACARE® CHOICE PRE-OWNED WARRANTY
The MazdaCare® Choice Pre-Owned Warranty covers the repair and/or replacement of a range of components that break down as a result of mechanical and/or electrical failure during the cover period of the selected Policy and is available in two options:
| 12 months Choice Pre-Owned Warranty | |
|---|---|
| Cover Per Policy | 100% Mechanical and/ Electrical breakdown Repair Costs |
| Price ex VAT | R7 411.79 |
| Cumulative Claim Limit | R50 000 |
| 24 months Choice Pre-Owned Warranty | |
|---|---|
| Cover Per Policy | 100% Mechanical and/ Electrical breakdown Repair Costs |
| Price ex VAT | R14 317.64 |
| Cumulative Claim Limit | R100 000 |
PARAMETERS
- Be a Mazda vehicle
- Be less than 13 years old from date of first registration
- Have less than 350,000km recorded on the odometer reading
- Be a passenger, 4x4, or light commercial vehicle with a gross vehicle mass of less than 4 200 kg
- Not be an electric vehicle, a taxi, a rental vehicle, vehicles used for transport purposes (fare paying passengers or a rebuilt vehicle (Code 3)
- Not be a vehicle that is used in any form of motoring competition or sport
- Not be a modified vehicle with a turbo conversion, a vehicle with any aftermarket conversion kits or a vehicle with suspension modifications
Frequently Asked Questions
The reasonable cost of repair and/or replacement of vehicle components including labour as a result of a sudden and unforeseen or unexpected Mechanical or Electrical Failure.
The Pre-Delivery Inspection (PDI) is the check that must be carried out by the Selling Dealer on your vehicle at the time of your purchase of your Policy. As part of the process, you should receive a copy of the Pre-Delivery Inspection form to confirm that the inspection has been carried out and that there are no known problems with your vehicle.
Should your vehicle not have an up-to-date service history, on purchase date or inception date of your Policy it is your responsibility to have your vehicle serviced within 30 days of said date – failure to comply within this time will lead to the possible cancellation of the policy. This service must be done at an Authorized Mazda Dealer in accordance with your vehicle manufacturer’s specification for the age and kilometers of your vehicle at the time, and which service will be for your own account.
![]()
DOWNLOAD THE MAZDACARE® CHOICE PRE-OWNED WARRANTY SUMMARY
The MazdaCare® Choice Pre-Owned Warranty covers mechanical and electrical failures, offering peace of mind and avoiding unexpected costs. Be sure to read the fine print to understand full coverage and exclusions
