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MazdaCare

ROADSIDE ASSISTANCE

roadside_assistance

roadside_assistance_number 0861 349 222

As a Mazda owner, you get complimentary roadside assistance. If you require help getting your car moving, or getting your car towed, please get in touch with us

WHAT IS MAZDA ROADSIDE ASSISTANCE?

Mazda Roadside Assistance provides 24/7 support to ensure you're never left stranded. With AA road patrols, yellow vans, and battery service vans available year-round, our primary goal is to get you back on the road quickly and safely. This valuable service is available only if your warranty is still valid, ensuring peace of mind whenever you drive. Please read Mazda terms and conditions for full details.

ROADSIDE ASSISTANCE SERVICES

Mazda Roadside Assistance provides a range of services to keep you moving:

  • Change of a flat tyre
  • Provision of up to 10 liters of fuel if you run out
  • Jump-start service
  • "Stand By You" assistance
  • Tow truck services for mechanical and electrical breakdowns

 

Frequently Asked Questions

What happens if my car needs to be towed?

If your vehicle experiences a mechanical or electrical breakdown, Mazda Roadside Assistance offers tow truck services to get your car to a safe location or an Authorised Mazda Dealer for repairs.

Are these services available everywhere?

These services are available in major metropolitan areas to ensure you receive prompt and efficient help when needed. These areas include:

  • Johannesburg

  • Pretoria

  • Cape Town

  • Gqeberha

  • East London

  • Bloemfontein

  • Mbombela

  • Pietermaritzburg

  • Durban

  • Polokwane

Should the distance be greater than your Tow distance allowance per assistance, the additional kilometres travelled will be for your account.

Can I get help if I run out of fuel?

Yes, Mazda Roadside Assistance provides up to 10 litres of fuel if you run out.

What services are included in Mazda Roadside Assistance?

  • Change of a flat tyre

  • Provision of up to 10 litres of fuel if you run out

  • Jump-start service

  • Key lockout service

  • Minor roadside running repairs, including:

    • Electrical issues

    • Coil and immobiliser problems

    • Battery-related breakdowns

  • "Stand By You" assistance

  • Tow truck services for mechanical and electrical breakdowns

These services are available in major metropolitan areas, ensuring prompt and efficient help when you need it most.

MAZDACARE® PRODUCT OFFERING

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WARRANTY

Mazda guarantees certain mechanical & electrical parts on your Mazda. Extend your Warranty here to stay protected

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SERVICE PLAN

Scheduled services are covered by Mazda while your Service Plan is in place, but can be extended up to 2 years

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MAINTENANCE PART PLAN

Outside of scheduled services, the Mazda Maintenance Part Plan keeps your car protected for peace of mind

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